Thursday, 5 February 2015

Did Honda find the problem but forget to inform me?

Via via I was made aware of the following notice :


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

What is the reason for this notice?
Honda has decided that a defect which relates to motor vehicle safety exists in certain 2013 model year Honda CB500F/CB500X/CBR500R motorcycles. There is a possibility that one of the bolts used in the assembly of the engine may not have received the proper anti-corrosion treatment, which could allow the bolts to loosen during operation. A bolt that loosens or falls out during operation can cause an oil leak, a reduction in engine power or an engine stall, increasing the risk of a crash.

Of course I tried to contact Honda Big Wing in Udon Thani (where I bought my motorbike) but the manager "was not there" but he would call me back (what he never did).

Thanks Honda Big Wing and AP Honda Thailand for your support of a ex-costumer who did loose minimal 35.000 Thai baht due to a production mistake of AP Honda Thailand.

Wednesday, 12 February 2014

The story of my Honda CB500F

Begin November 2013, Buying my motorbike 
I bought my Honda CB500F at the "Honda Big Wing" dealer in Udon Thani (Thailand) also called "Nat Motorsale Limited Partnership". After a smooth and friendly sale I did ride home with my motorbike.

Frame-number  : MLHPC-4570-E-5200015
Engine-number : PC44E5200015
Color                 : White

At the end of November 2013 my motorbike had his/her first service check at 1000 km at the Honda Big Wing dealer in Udon Thani (Thailand). Everything was checked, oil + oil-filter replaced. I did oversee the work done, I have checked the oil-level before leaving. Everything was OK.

6 January 2014, the first time I noticed oil missing
After coming home from a trip to North Thailand I checked the oil level .....

6 January 2014 at 4344 km riding
6 January 2014 at 4344 km riding
As you can see at the second photo there was actually not much to see as there was almost no oil. So I did ride to the local Honda dealer in Khon Kaen where the local mechanic confirmed that the oil level was too low. I called the Honda Big Wing dealer in Udon Thani (Thailand) and I was told to add 100 cc by 100 cc until the oil level is ok. The mechanic of the local Honda dealer did add 400 cc to the level as you can see in the next photo.